The Robertson Center for Intercultural Leadership (CIL) at UC Berkeley is a center of excellence for training and research to advance leadership, understanding and collaboration across cultures. CIL consultants have extensive experience in providing customized intercultural leadership and development services to groups and individuals at corporations, non-profit organizations, and higher education institutions.

Our consultants will work with you to equip your team or organization with tangible strategies and tools to work effectively across cultural difference. From enhancing team performance and communication in a diverse and intercultural work-space, to preparing your managers to work in an international location, to internationalizing your school or department, our consultants provide customized solutions for your organization.

To learn more about customized training and coaching for your organization, email cil@berkeley.edu.

 

 

Our Team

Robertson Center for Intercultural Leadership

Jason Patent

Director of the Robertson Center for Intercultural Leadership

Jason Patent, Ph.D, Director of the Robertson Center for Intercultural Leadership (CIL), is responsible for building International House’s existing training programs and expanding them to meet the needs of increasing numbers of International House residents, UC Berkeley campus units, higher education institutions, corporations and non-profit organizations.

With over two decades of experience in training and facilitation, Jason delivers high-quality intercultural consulting and training to individuals and teams across a variety of sectors.

Jason has served as American Co-Director of the Hopkins–Nanjing Center for Chinese and American Studies in Nanjing, China; Inaugural Director of the Stanford Program in Beijing; Training Consultant at Gap International, Cartus, ITAP International, IOR Associates, Dean Foster Associates; and Vice President, Communications & Marketing at Orchestrall, Inc.

Fluent in Mandarin, Jason has a B.A. in East Asian Studies from Harvard, an M.A. in the same field from Stanford, and an M.A. and a Ph.D. in Linguistics from U.C. Berkeley.

26 Years of Experience in Training & Facilitation

Workshops & Presentations

  • “Leading, Innovating and Crossing Cultures.” Presented to visiting professors from Xi’an Jiaotong University at the Goldman School of Public Policy, UC Berkeley, 6 Oct. 2016.
  • “Advancing Equity & Inclusion: Exploring best practices for engaging diversity within teams and groups.” Panel session, Berkeley Facilitator Network, 10 Mar. 2016.
  • What’s Their Problem? An Intercultural Lens on Teaching International Students.” Keynote address for UC Berkeley Extension’s Instructor Day, 11 Dec. 2015.
  • “Culture and Philanthropy: Principles and Practices.” UC Berkeley Fundraising Council. 14 Oct. 2015.
  • “Higher Education in China.” Panel presentation, 3 May 2014. Harvard School of Education, China Education Symposium. Cambridge, MA, USA.
  • “Fostering Intercultural Leaders in Your Organization.” 12 Mar. 2014. European Chamber of Commerce Breakfast Insight, Nanjing. Workshop with senior European executives.
  • “Intercultural Leadership: The Most Critical Skill of the 21st 26 Feb. 2014. European Chamber of Commerce, Nanjing. Workshop with top European and Chinese executives.
  • “How to Save Time and Money: Intercultural Leadership in the Global Marketplace.” 30 Nov. 2013. Keynote address at New York Institute of Technology Nanjing School of Management, Annual Stakeholders’ Conference.

Publications

  • “China.” In Robert Crane ed. Building Bridges Among the BRICs. London: Palgrave Macmillan. 154–192.
  • “Familiarizing and Humanizing an ‘Exotic’ Language.” Review of Perry Link’s An Anatomy of Chinese: Rhythm, Metaphor, Politics. Los Angeles Review of Books, March 1st, 2014.
  • “Mindset and Worldview: Reflections on How Place Shapes the Mind.” In Jia Leilei ed. A Binational Conversation on Bridging Cultures: Place, People, History. Beijing: Culture and Art Publishing House. 261–266.
  • “Supracultural models, universalism and relativism: The language of personhood in Chinese and American cultures.” In Hanna Pishwa ed. Language and Social Cognition: Expression of the Social Mind. Berlin & New York: Mouton de Gruyter. 79-125.
  • “Are These Truths Self-Evident? Language, Culture and Human Rights in the U.S. and China.” D. dissertation, UC Berkeley, 2003.

 

Lauren Moloney-Egnatios

Assistant Director & Intercultural Training Specialist

Lauren Moloney-Egnatios, M.A.,  Assistant Director & Intercultural Training Specialist for the Robertson Center for Intercultural Leadership (CIL).

With over ten years of experience working in various professional organizations in the U.S. and abroad, Lauren designs and delivers custom intercultural workshops and coaching for corporate, non-profit, government clients, as well as, for U.C. Berkeley staff and students.

Prior to joining the CIL team, she consulted for various organizations, and developed intercultural programs at Santa Clara University and American University. Fluent in Spanish, Lauren worked in Spain as a cross cultural trainer and international program manager.  She has also studied Arabic in Lebanon and led organizational consulting projects in Costa Rica, the Netherlands, and China.

With experience in the fields of international and intercultural education, and organizational development and leadership, primarily as a researcher, consultant, educator, she has honed technical skills for developing more effective and conscientious leaders and professionals.

Lauren received a M.A. in International Communications from the School of International Service at American University and a B.A. in Organizational Development and Spanish from the University of Michigan.

4+ Years of Consulting Experience | 10+ years of Training & Facilitation  

Key Workshops:

  • Global and Social Justice Leadership Development
  • Thriving in an Intercultural Workplace
  • Managing Conflict Across Cultures
  • International and Multicultural Student Advising: Effective Intercultural Communication
  • Pre-departure and Re-entry Training for Study Abroad Students
  • Career Development for Study Abroad/International Students
  • Using the Intercultural Development Continuum (IDC) to optimize study abroad advising
  • Cross Cultural Differences: U.S. and Spain
  • Building Trust Across Cultures
  • Team Effectiveness
  • Inclusive Leadership
  • Global Citizen
  • Global Leadership and Innovation
  • Cultural Adjustment in the U.S. workplace and society

Research/Publications:

  • “Beyond Minimization of Cultural Difference: Modifying the Golden Rule at School.” April 17, 2014. In Intercultural Management Quarterly.
  • “Leveraging Strengths for an Effective Team.”2007. In Journal of Leadership and Organizational Studies.

Language(s):

Fluent/Proficient in Spanish

Conversational in Arabic (Levantine and some classic)

Miranda Loos

Business Development Specialist

Miranda Loos, M.A., is the Business Development Specialist for the Robertson Center for Intercultural Leadership (CIL).   She oversees CIL development and stakeholder engagement strategy and implementation.

Prior to joining the CIL team, she worked as the University Relations Manager at the Global Internship Program in San Francisco. A New York native, she was the ESL School Director for Kaplan International Centers in New York City. She also spent 2 years teaching English in Japan, which ignited her passion and interest to pursue an industry that facilitates intercultural engagement and understanding.

Miranda received a Master of Arts in International Education and Development from New York University and studied Psychology as an undergraduate at Hobart and William Smith Colleges.

Lisa-Marie Adorno

Intercultural Training Specialist

Lisa Marie Adorno, M.B.A, Intercultural Training Specialist for the Robertson Center for Intercultural Leadership (CIL). Her first formal experience with intercultural communication began in 1992, when she was selected into a program called the Multicultural Alliance. The Multicultural Alliance assisted in placing students of color, the opportunity to gain their diplomas in Private Schools that had fairly homogeneous administration and teaching staff. In this program, she facilitated workshops and classroom trainings on Diversity and Inclusion, primarily using content from the Multicultural Alliance and the Anti-Defamation league. Later in 1994, while returning to United Airlines as a flight attendant from an educational leave, she was selected to co-facilitate with Executive Diversity Services in facilitating trainings to 19,000 flight attendants in the areas of Diversity and Inclusion, Cross-Cultural Communications, Conflict Resolution and Harassment in the workplace. The overriding objective of the training was aimed at improving flight attendant skills in more effectively managing Cross-Cultural teams in Communication, Conflict Resolution and the avoidance of Sexual Harassment in the workplace. At the conclusion of this in-service training effort, she went on to become a corporate facilitator/trainer/coach, assisting United Airlines in the launching of the Shuttle by United project, an endeavor that placed UAL as the number one airline of choice in both the international and Domestic markets.

She possesses a Master in Business Administration with an emphasis on Intercultural Global Competencies, an International Coaching Federation Certificate from iPEC, and is DISC and Energy Leadership Index assessment certified. She provides Executive, Corporate and Transitional coaching and performs 360-degree feedbacks, Energy Leadership, and Employee engagement assessments and debriefings to her recipients.

In 2012, she launched her own consultancy business called “Transcendere Consultancy L.L.C where she formulates engaging cross-cultural training and coaching sessions for private and public enterprise clients who promote a workforce aiming to achieve cultural competence. Within her consultancy, she leads and facilitate workshops and dialogues on topics such as Leadership, Global Cultural Awareness, Unconscious Biases, Team Building, and Diversity and Inclusion. Her consultancy business designs presentations, seminars and workshops to deliver coaching and “train the trainer” programs to C-Execs and Senior management teams in long term planning and execution of Diversity and Inclusion initiatives and is competent in instructing 70:20:10 model and Employee Action style of learning. Transcendere Consultancy L.L.C., also works closely with Expatriates assigned to work oversees in understanding cultural norms and behaviors associated with their host country.

In addition to her training, coaching expertise and design development she brings to the Intercultural communications field, she also possesses personal traits and characteristics that enhance and promote behavior modification in the recipients of her training’s. Being of Puerto Rican descent, her bilingual English/Spanish communication skills provide her with unique cultural insights into the Hispanic community. Her infectious energy, and wonderful sense of humor, which she incorporates in her training activities, makes her training sessions interesting and often provide comic relief that minimizes the stress and tensions quite frequently prevailing in cross-cultural training sessions. Her extensive world travel, living abroad in Japan, Mexico and Switzerland for extended periods of time and her summers spent in Puerto Rico while growing up, has provided her the opportunity to develop a global perspective that has served well in her training sessions. Further, she brings to the intercultural industry, a keen awareness of the problematic conflict resolution as it enfolds in the corporate and educational workplace with an in-depth awareness of the pitfalls and challenges of intercultural training.